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Privacy Policy

Last Updated: January 12, 2025

At Dentpure, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

When you visit our website or make a purchase, we may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, shipping address, and billing address
  • Payment Information: Credit card details, billing information (processed securely through our payment processors)
  • Account Information: Username, password, and preferences if you create an account
  • Communication Data: Records of your communications with us, including customer service inquiries

Automatically Collected Information

We automatically collect certain information when you visit our website:

  • Device Information: IP address, browser type, operating system, device identifiers
  • Usage Data: Pages visited, time spent on pages, links clicked, referring/exit pages
  • Location Data: General geographic location based on IP address
  • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Processing and fulfilling your orders
  • Communicating with you about your orders, products, and services
  • Providing customer support and responding to your inquiries
  • Sending promotional materials and marketing communications (with your consent)
  • Improving our website, products, and services
  • Analyzing usage patterns and trends
  • Preventing fraud and enhancing security
  • Complying with legal obligations
  • Personalizing your experience on our website

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

Service Providers

We share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, including:

  • Payment processors
  • Shipping and fulfillment companies
  • Email service providers
  • Analytics providers
  • Customer service platforms
  • Marketing and advertising partners

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government agencies).

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

With Your Consent

We may share your information for any other purpose with your explicit consent.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings
  • Understand how you use our website
  • Improve website performance and functionality
  • Deliver targeted advertising
  • Analyze traffic and usage patterns

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of sensitive data during transmission (SSL/TLS)
  • Secure storage of personal information
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period depends on:

  • The nature of the information collected
  • The purposes for which it was collected
  • Legal and regulatory requirements
  • Our legitimate business interests

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Restriction: Request restriction of processing your information
  • Portability: Request transfer of your information to another service
  • Objection: Object to processing of your information
  • Opt-Out: Opt out of marketing communications

To exercise these rights, please contact us using the information provided below.

8. Children's Privacy

Our website and services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information promptly.

9. Third-Party Links

Our website may contain links to third-party websites, plugins, and applications. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your country. We take appropriate safeguards to ensure your information receives adequate protection.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at the information provided below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our website after such changes constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Dentpure
Email: support@dentpure-go.com
Phone: 1-800-DENTPURE
Address: [Your Business Address]